RRVA reports broken street lights, leaking water mains and sewage spills. We also report potholes and damaged pavements to JRA (Joburg Road Agency). If you as a member of the public see any of the above you can email

Alternately you can call the city’s hotline 011 375 5555 or or go to  and report the problem.

For water leaks and sewage spills email: directly and the fault is usually resolved within 24 to 48 hours.